We Are Smile Creators.

Since Bill Quigg was 12 years old, he always wanted to be a baker and always wanted to work at Richmond Baking (aka More Than A Bakery). His first job was stamping dates on cookie boxes, and after 6 years was promoted to actually mix dough. Bill strongly believes that the closer one is to making the cookies, the more important the job is to the success of the company. All functions in the bakery are there to support the folks that are closest to the cookies.

Bill’s education, industry involvement and work history have been focused on his passion to help the people that make the cookies be successful. In addition to stamping boxes (he got so fast, he outpaced the production line) and mixing, he has also worked in sanitation, purchasing, sales and answers the phone and takes out the trash whenever possible. His favorite part of working at the bakery is making so many friends and being able to work amongst his family and the bakery Family. Bill often says that has only worked 6 days in his career, because he truly loves his work.

Bill is very fortunate to work alongside his amazing wife, Felicia, who provides counsel and is a highly valued sounding board for many decisions. Felicia and Bill have three beautiful (both inside and out) daughters, Cailyn, Lorelei and Brecklyn. Bill is also very proud of the fact that Richmond Baking is a 4th generation business, alongside brother Rob, with plans to “pass the apron” to the next generation, of which there are 7 “G-5ers”.

The best decision Bill ever made at work was to create the Board of Advisors, a very experienced group of senior executives that provide guidance, counsel, love and support to Bill and the team on a regular basis. The most exciting decision he has been a part of has been the creation of More Than A Bakery in Versailles, KY. To bring together the best thoughts regarding plant design, cleanliness, hygienic zoning, allergen control, micro containment and baking efficiency has been an amazing, challenging and thoroughly exhausting experience.

Felicia Quigg, Vice President of Family Pride, began her career at Richmond Baking in 2008. After earning her Bachelor’s degree in Behavioral Science degree from Indiana University and a degree in Organizational Leadership and Supervision from Purdue University, Felicia put her people skills to work in the fields of Finance, Manufacturing and the Beverage industry. In every position, Felicia’s number one goal was to meet the needs of every customer she Encountered.

In 2008, Felicia joined Richmond Baking as the Corporate Organizational Capabilities Manager. She has made her mark at Richmond Baking with her open-door policy for all employees and her dedication to customer service. Felicia strives to anticipate and fulfill the needs of all of Richmond Baking’s customers. As Vice President of Family Pride, Felicia helps cultivate a corporate culture that makes employees and customers alike a part of the family.

Ian’s current role is Operations Director for More Than a Bakery, and is responsible for the day-to- day production as well as leading, motivating and creating raving fan customers on a daily basis.

Ian joined the Richmond Baking (aka More Than a Bakery) family in 2015, as a Project Engineer, after graduating from Purdue University with a degree in Industrial Engineering Technology. While attending Purdue, Ian worked for the bakery during the summers and holidays in various departments such as Maintenance, Engineering and Operations. As a Project Engineer Ian has worked on various Continuous Improvement initiatives and multiple capital projects for Richmond Baking’s other facilities.

Barbara joined the More Than A Bakery family in February 2017 as the Family Pride Manager. More Than A Bakery is a great opportunity as many of her previous HR positions have involved start-ups or acquisitions. This taps into her passion for creation and development of HR programs and policies.

Barbara has over 20 years of Human Resource experience in the finance, staffing, automotive and electronics manufacturing. Her experience includes talent acquisition, employee relations, training/development, wellness, safety and benefits administration. She has served on the board of Bluegrass SHRM as the Foundation Director and currently is the Membership Co-Director. Barbara is also a SHRM Advocacy Captain for the state of Kentucky.

Barbara is a film enthusiast and has a B.A. from Columbia College Chicago. She is also a HUGE Tom Petty fan.

Creating a warm, caring culture is the primary driver in everything she does in her personal and professional life.

Ashley is no stranger to the Richmond Baking family. She joined RBC in February 2015. As the receptionist at the Indiana facility, Ashley’s enthusiasm and abilities were apparent to all around her. In January 2017 she was promoted to Family Pride Assistant. She was elated to have the opportunity to transfer to More Than a Bakery in spring 2017.  In August 2018, she was promoted to Family Pride Generalist.

Exploring Kentucky has led Ashley and her family to some beautiful sights and tasty restaurants. Being a mother is Ashley’s proudest accomplishment. She is thrilled to see what the future holds for her with More Than a Bakery.

Not a day goes by that Ashley isn’t giving away smiles or laughs to those around her. While striving to excel in life, professionally and personally, her positive attitude is something she consistently carries with her. Ashley is excited to be a part of the More Than start up and to continue working with the owners who are not only passionate about safe food and satisfying customers, but also about the family members who work for them.